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Free UK delivery for orders over £40 & Free EU delivery over £150 Free UK delivery for orders over £40 & Free EU delivery over £150

Delivery & Returns

Shipping Policy

  • UK: Shipped withing 2-3 working days using Royal Mail for £4
  • Europe: Shipped within 2-3 working days using Royal mail for £15

DELIVERY INFO

  • Orders will be dispatched within 3 working days with an email notification sent out once fulfilled
  • Once your order has been dispatched you will receive a confirmation email
  • Please use an address where someone would be able to collect and sign for the delivery
  • Please do not refuse delivery

 

RETURN POLICY

Last updated 24/04/2020

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.

RETURNS

We only accept unused products for refunds. Please email info@okikiskincare.co.uk before return your items. All returns must be postmarked within 14 days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, place the item securely in its original packaging and mail your return to the address sent to you via email

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least 14 days from the receipt of your item to process your return.

EXCEPTIONS

For defective or damaged products, please contact us at the customer service email below to arrange a refund or exchange.
Info@okikiskincare.co.uk

QUESTIONS

If you have any questions concerning our return policy, please contact us at info@okikiskincare.co.uk